Keap
Keap is the leading small business CRM and automation platform built exclusively to help small businesses save time and grow without the chaos.
keap.comAbout Keap
Keap, formerly known as Infusionsoft, is a private company that provides a comprehensive e-mail marketing and sales platform tailored for small businesses. Founded in 2001 as eNovasys by Scott and Eric Martineau, along with Clate Mask, the company has evolved to become a prominent provider of CRM and marketing automation software. Keap's core offering is designed to help entrepreneurs and small business owners streamline their operations and manage customer relationships effectively.
Keap targets small and midsize businesses, as well as individual entrepreneurs, offering solutions to automate various business processes. Its platform supports use cases such as lead capture, lead management, email marketing campaigns, sales automation, appointment scheduling, invoicing, and payment processing. Users benefit from improved efficiency, better organization of contacts, automated follow-ups, and the ability to manage repetitive tasks, ultimately leading to more efficient growth and enhanced customer engagement.
To get started with Keap, prospective users can explore their pricing plans, which begin at $299 per month (billed monthly) for two users and 1500 contacts. The company also offers free trials and product demos for those looking to experience the platform firsthand. For support or inquiries, customers can contact sales at +1 866-800-0004 x1, engage in a chat with sales representatives, or fill out a contact form on their website. More information can be found on their official website, keap.com.
Frequently asked questions
Who do I contact to set up my Keap app?
To get help with customizing your Keap app to your unique business needs, you should get in touch with their implementation team. They will also assist you in establishing a business automation plan tailored for your business.
My Keap app is not working, how can I check what the issue is?
If your Keap app is not working, you can start by checking any recent known issues on their website. If no relevant issues are noted, try restarting your app and the device you are using. If the problem persists, contact Keap Customer Support for further assistance.
How do I cancel my Keap subscription?
You can request a cancellation directly within the Keap app by navigating to your user image, then Settings, and My account. From there, click 'Cancel my subscription' or 'Speak to someone about canceling' and complete the cancellation form. A Customer Success Manager will contact you within one business day to confirm your cancellation.
What is Keap's pricing structure?
Keap's pricing starts at $299 per month, billed monthly, which includes access for two users and management of 1500 contacts. They offer various plans with different features and contact/user limits, and prospective customers can inquire about current promotional offers.
What are the main features of Keap CRM?
Keap CRM offers a robust set of features including comprehensive customer relationship management, marketing automation, email and text marketing, sales pipeline management, landing page creation, payment processing, and appointment scheduling. It also provides reporting tools and integrations to streamline business operations.
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